This Privacy Notice explains how CoachMuse®collects, uses, and protects your personal information when you visit our website or engage with our services related to executive coaching, team development, and psychometric testing. We are committed to ensuring that your privacy is protected in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We may collect the following types of personal data:

Contact Information: Name, email address, phone number.

Demographic Information: Age, gender, job title.

Psychometric Test Results: Data collected from assessments conducted as part of our services.

Usage Data: Information about how you use our website and services.

We use your personal information for the following purposes:

To provide and manage our coaching and development services.

To communicate with you regarding your inquiries or bookings.

To conduct psychometric assessments and analyze results.

To improve our website and services based on user feedback.

Under the UK GDPR, we rely on the following legal bases for processing your personal data:

Consent: You have given us explicit consent to process your data for specific purposes.

Contractual Necessity: Processing is necessary for the performance of a contract with you.

Legitimate Interests: We process your data to pursue our legitimate interests in providing effective coaching services while ensuring that your rights do not override those interests.

We do not sell or rent your personal information to third parties. However, we may share your information with:

Service Providers: Third-party vendors who assist us in delivering our services (e.g., IT support).

Legal Authorities: If required by law or to protect our rights.

If we transfer your personal data outside the UK, we will ensure that appropriate safeguards are in place to protect your information in accordance with UK GDPR requirements.

We will retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Notice or as required by law.

You have several rights regarding your personal data:

The right to access: You can request copies of your personal information.

The right to rectification: You can ask us to correct any inaccuracies in your data.

The right to erasure: You can request deletion of your personal information under certain conditions.

The right to restrict processing: You can request that we limit how we process your data.

The right to data portability: You can request transfer of your data to another organization or directly to you under certain conditions.

To exercise these rights, please contact us.

We may update this Privacy Notice from time to time. Any changes will be posted on this page with an updated effective date.

If you have any questions about this Privacy Notice or wish to exercise any of your rights, please contact us at connect@coachmuse.com